1st September 2020 update:
This has been a mammoth task but we have now processed around 1500 class refunds back to the payee’s paypal account. We expect to complete the remaining 500 refunds by 8th September 2020.
Some people have requested refunds using an email addresses not related to their paypal account. As you can appreciate we can only make refunds to the account the payment was received from.
Therefore, if you have not received your refund by 8th September, please email info@northernirelandfestival.co.uk stating your paypal account email address. We will then check your details and make any refund due as appropriate.
This is extremely time consuming, so please allow us to complete the refund process this week before contacting us. We thank you for your continued patience.